Model Railway Forum

Only the products that they make themselves have a lifetime guarantee. The PA2 is a rebadged MRC product, so is excluded from the lifetime guarantee.

I had the same problem with my out of warranty handset. Gaugemaster could/would not supply the part which I believe is different in later models. However the 4 pin rotary encoder is hard to obtain locally but is available from AliExpress and was easy to replace. Only difference is it is not indented...

Would if I could dtb. Just something I know from somewhere.